Terms & Conditions

Terms & Conditions


Welcome to MawaddahMatrimony.com, and thank you for visiting us.

Mawaddah Matrimony is a private Matrimonial service catered to Practicing Muslims, who are seeking a compatible spouse for Marriage only through “Halal” and Islamic means. This website is NOT for “dating”, and certainly NOT for any inappropriate, illicit, or immoral behavior. All activity on the website is strictly monitored to ensure that all members adhere to respectable and decent Islamic (halal) guidelines.

Before you proceed any further on this website, or access any links from this site, or any affiliated sites, you MUST read, understand, agree to, and adhere to the following Terms of Use.



Acceptable Use Policy



You are an Adult 18 Years of age, or older


You expressly represent, warrant and affirm that you are at least 18 years old.

No one under the age of eighteen is allowed to register as a member of MawaddahMatrimony.com, or to access or to use this website, or use any of our affiliate or partner sites, or to access any links directly from this site or from our affiliate sites. If you are under 18 years old, please close this web page immediately and leave the MawaddahMatrimony.com website as you are unauthorized to be here, and unauthorized to access any of the pages, including this page.


This Site is for Personal Use Only


MawaddahMatrimony.com is intended solely for individual member personal use and not for commercial or business purposes. If you are a business entity or commercial concern, your presence on the site is not allowed unless it is expressly authorized in writing by MawaddahMatrimony.com. MawaddahMatrimony pursues vigorous legal action against unauthorized login by business and commercial entities.

You expressly agree to use this service subject to the following terms and conditions:

You will carefully read, understand and agree to all the terms and conditions outlined in this Terms of Use document. If you do not understand or agree to each and every item in this Terms of Use document, you agree to not use our service, and you will not log in to the MawaddahMatrimony.com site at any time.

You have registered as a member of MawaddahMatrimony.com solely for individual member personal use and not for commercial or business purposes.

You commit to keep all information provided to you by other members of MawaddahMatrimony.com private and confidential and you will obtain the permission of the member who provided it to you prior to sharing it with a third party.

You will not request money, or any other form of financial assistance, from any member that you meet on this site

You will not send money or any form of financial asset to any other member that you meet on this site

You will not organize and will not participate in any funds transfer or any asset transfer arrangement organized by any member you meet on this site.

You will not load or distribute any virus or malware which may harm the site or any of its users.

You will not post in your profile or communicate through email or messages any pornographic, vulgar or inappropriate material of any kind.

You will not post in your profile or communicate through email or messages any material promoting harmful or criminal thoughts, intent or action.

You will not post in your profile or communicate through email or messages any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, suggesting, engaging in, or enticing others to commit any illegal or immoral acts.

You will not send any unsolicited mass mailings, junk mail, spam mail and chain letters to any other member.

You will not post in your profile or communicate through email or messages any content promoting or soliciting commercial activity, including advertising and selling of any product or service, including joining or acquiring membership in any other website.

You will not engage in any practice with the intent of gathering personal information such as email addresses, telephone numbers, addresses, financial information or any other kind of information of our members.

The information that you include about yourself in your profile will be accurate and will be a truthful description of yourself.

Any photographs that you upload to the site will be reasonably recent and an authentic representation of yourself. If any other persons are incidentally included in the photos that you upload, you represent and you warrant that you have their explicit consent to upload such photos.

You agree to indemnify MawaddahMatrimony.com, its owners, its officers, directors and employees against any claim arising as a result of you uploading unauthorized photographs without owner or subject consent.

Your right to use MawaddahMatrimony.com is subject to any restrictions, limitations, or conditions established or imposed from time to time at the sole discretion of MawaddahMatrimony.com. This may include future limitations on certain features and functions.

 

Fraud and Scam Warning

 

MawaddahMatrimony.com specifically and emphatically warns members never to send money to anyone that they meet on the site. A very small number of profiles on this site (and most similar websites) may not be genuine and may be scammers that may manage to slip through our extensive filters and pose as people who they are not. The site has no way of determining the validity of any communication that you receive from another member or the validity of the person behind such communication. MawaddahMatrimony goes above and beyond all other websites to very closely monitor and eliminate any such scammers and online predators immediately. However, we cannot guarantee that we have eliminated every single one of them, and hence, we request our members to be cautious and vigilant against any suspicious behavior.

These scammers will typically pose as an attractive woman or man. They will initiate contact with other members, generally create an emotional bond with members, and at some point (perhaps a week or two later), they convey some form of emergency and consequently and urgently request money from the victim member that they are communicating with. The requested money could be in the form of a loan, assistance for food, assistance for medical treatment, assistance to cover travel expenses to visit that member or assistance to smuggle a fortune out of a particular country. The list is endless. In summary, we are warning our members to never send any money to anyone that they meet on this site for any reason whatsoever. We don’t want our members to become unhappy fraud victims. It is a clear violation of our website policy to solicit money from or to send money to any member on the site. It is the responsibility of each member to report to the site administrator at support@MawaddahMatrimony.com any request made by another member for money or any correspondence received from another member involving a financial transaction.

 

MawaddahMatrimony.com is Held Harmless

 

You explicitly, expressly and completely agree that MawaddahMatrimony.com is held harmless by you and anyone else against any wrongdoing, damage, scam, misrepresentation, fraud, inappropriate contact, untruthfulness, trickery, or deceit perpetrated against you by any member that you meet on this site or on any of our affiliated sites, or that you meet through any links located on this site or any of our affiliated sites. You completely understand that the internet is fertile ground for scams and fraudulent schemes perpetrated by unscrupulous parties that have the ability to join this and other sites while keeping their true identity, motives and character undetected. You completely understand and fully agree that it is your responsibility and solely your responsibility to get to carefully know the person that you are communicating with. It is your responsibility and solely your responsibility to conduct all the necessary investigation of all people that you are in communication with and to verify the credibility of the information, claims and representations made to you by any other member that you meet through this site. At any point, if you are suspicious or doubtful about any member, you have the right to contact us by email for guidance, and we will certainly do our best to give you sincere feedback on that member.

 

MawaddahMatrimony.com Assumes no Liability, Financial or Otherwise

 

MawaddahMatrimony.com does not endorse, confirm, support, verify or validate the accuracy or the reliability of any of the information posted by members on this site. This includes but is not limited to all text, photographs, pictures, and any other content.

You explicitly, expressly, and totally understand and agree that MawaddahMatrimony.com assumes no liability or responsibility, financial, or otherwise for the truthfulness, accuracy, intent, motives, or behavior of anyone on this site or any of its affiliate sites. You meet other members on this site and on our affiliate sites at your own risk. People use the internet for various motives and intentions. It is your responsibility and solely your responsibility to verify the accuracy, truthfulness, intentions, and motives of anyone that you meet on this site. MawaddahMatrimony.com is not responsible and is not liable for any aspect of any conversations, contact, or other information exchanged between members online or offline.

MawaddahMatrimony.com assumes no form of responsibility or liability for any financial loss, material loss, emotional harm, physical harm, or any other type of loss or harm you may incur as a result of contacting or being contacted by, communicating with, meeting, interacting with, or conducting business with anyone you meet on this website.

You expressly understand and agree that if any member that you are in communication with on this site requests money from you for travel assistance, medical assistance, or for any other reason whatsoever, it is almost certainly a scam or a fraudulent scheme, and you are at a risk of falling victim to a scam. You will report such suspicious requests immediately along with the username of the offending member to the site administrator through support@MawaddahMatrimony.com.

You expressly understand and agree that if any other member that you are in communication with on this site requests your assistance to transfer money from one bank account to another, that it is almost certainly a scam or a fraudulent scheme and that you are at a high risk of being defrauded. If you participate, you may also be at risk of violating the law depending on your country of residence. You will report such requests along with the username of the requesting member immediately to the site administrator through support@MawaddahMatrimony.com.

You agree and certify that you will NOT request money or any form of financial or material assistance from any other member that you meet through this site.

YOU EXPRESSLY AGREE AND CERTIFY THAT YOU WILL NOT REQUEST ANY FINANCIAL ASSISTANCE FROM ANY OTHER MEMBER OF THIS WEBSITE. YOU EXPRESSLY AGREE AND CERTIFY THAT YOU WILL NOT SEND MONEY OR TRANSFER ANY FINANCIAL ASSETS TO ANYONE THAT YOU MEET ON THIS SITE. YOU WILL NOT PARTICPATE IN ANY MONEY TRANSFER ARRANGEMENT ORGANIZED BY ANYONE THAT YOU MEET THROUGH THIS SITE OR ANY OF ITS AFFILIATED SITES OR ANY LINKS ASSOCIATED WITH EITHER THIS SITE OR ITS AFFILIATES. YOU WILL IMMEDIATELY REPORT ANY REQUEST FOR MONEY TRANSFERS AND REQUESTS FOR FINANCIAL ASSISTANCE TO THE SITE ADMINISTRATOR.

 

Indemnity

 

You agree to indemnify MawaddahMatrimony.com, our owners, our officers, partners, directors, employees, affiliates and agents, against any loss or damages, including without limitation reasonable legal fees, which we may suffer from your activities on or use of the site, including without limitation any breach by you of this Agreement or any charges or complaints made by other parties against you.

 

Inappropriate Use of MawaddahMatrimony.com

 

MawaddahMatrimony.com intends to pursue vigorous legal action against any individual or business entity engaging in inappropriate use of this website. Inappropriate use includes but is not limited to:

Posting in your profile or communicating through email or Messages any pornographic or indecent vulgar material, pictures or content.

Posting in your profile or communicating through email or messages any material promoting harmful or criminal thoughts, intent or action.

Posting in your profile or communicating through email or messages any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, suggesting, engaging in or enticing others to commit any illegal or immoral acts.

Sending to any member unsolicited mass mailings, junk mail, spam mail and chain letters.

Loading or distributing any virus or malware which may harm the website or any of its members in any way.

Posting in your profile or communicating through email or Messages any content promoting or soliciting commercial activity including advertising the selling of any product or service, including joining or acquiring membership in any other website.

Engaging in any practice with the intent of gathering personal information such as email addresses, telephone numbers, addresses, financial information or any other kind of information of our members.

Requesting money, or any other form of financial assistance, from any member that you meet on this site

Sending money or any form of financial asset to any other member that you meet on this site

Participating in any funds transfer or any asset transfer arrangement organized by any member you meet on this site.

 

Termination of Access to MawaddahMatrimony.com

 

If MawaddahMatrimony.com (in its sole discretion) deems a member’s use of this website to be inappropriate in any way, or in violation of the intended use of the website in any way, we reserve the full rights to terminate or suspend any offending member's access to all or part of the site at any time, with or without notice, for any reason, including, without limitation, breach of this Agreement. Any fraudulent, illegal, suspicious, immoral activity, or any other type of activity that would infringe upon another member's right to enjoy using the site, will result in the immediate termination of the offending member’s membership and the deletion of the offending member’s profile with NO Refund!

 

Service Interruption

 

From time to time due to technological factors, scheduled software maintenance and uploads and other factors beyond our control, service may be temporarily interrupted. From time to time, certain features of the site may not be available for use due to technological and other factors. From time to time, access to the site and the ability to log into the site may not be available due to technological and other factors. You agree to hold MawaddahMatrimony.com harmless against any such interruption of service.

 

MawaddahMatrimony.com Content Policy

 

Members may not include telephone numbers, e-mail addresses, or street addresses in their MawaddahMatrimony.com profile. Registered profiles with any of the above information will be subject to immediate suspension/deletion. Any contact information that we ask for (including email address, phone numbers, street addresses) during profile creation is only for our internal purposes, and will never be shared with other members.

MawaddahMatrimony.com expressly prohibits inappropriate content. Profiles containing inappropriate content will be subject to immediate deletion without a refund. MawaddahMatrimony.com makes the determination in its sole discretion as to what material constitutes “inappropriate” content. Inappropriate content includes but is not limited to the following:

Pornographic material, pictures, text, vulgar and indecent foul words and any other pornographic content, implied or explicit.

Vulgar, offensive, flirtatious, or foul material, pictures and content.

Material promoting harmful or criminal thoughts, intent or action.

Content that includes or advocates any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, and any illegal or immoral acts.

Unsolicited mass mailings, junk mail, spam mail and chain letters.

Any content promoting or soliciting commercial activity including advertising and selling of any product or service, including joining or acquiring membership in any other website.

Personal contact information such as email address, telephone numbers, street address.

Fake pictures. Fake pictures are pictures posted that are not of the actual member. This includes pictures of actors, actresses, models or any person who is not the actual member.

Misleading or untruthful personal Information, including misrepresented age, location, country of residence, country of origin, religion, height, weight, and any other item of personal description.

 

Content Deletion:


MawaddahMatrimony.com reserves the right and diligently exercises that right to delete any content violating “Content Policy” parameters outlined above. MawaddahMatrimony.com will delete any content including pictures, messages or profiles that are deemed (in its sole discretion) to be illegal, immoral, offensive, or in violation of the letter and spirit of this agreement and against the purpose of the website or any of its affiliates.

MawaddahMatrimony.com Right to Use Member Provided Information

 

You agree that all content, including all photographs, all pictures, and all words and text submitted in your profile becomes the exclusive property of MawaddahMatrimony.com. You retain no rights or copyright whatsoever in any and all photographs, pictures, text, and any other items submitted to MawaddahMatrimony.com.

You represent and warrant that you have the right to post the content on your profile. You immediately and automatically grant MawaddahMatrimony.com, our affiliates, link partners, and members the irrevocable, perpetual, worldwide license to use, copy, distribute any and all content elements, including text, pictures, photographs and any other content. Mawaddah Matrimony will do its best to ensure that your provided content is never abused, but cannot guarantee such misuse.

You grant MawaddahMatrimony.com the right in its sole discretion to edit, modify, delete, reproduce, redistribute, or publish any of the information that you have submitted in your profile. This includes text, photographs, pictures and any and all other information submitted with your profile at time of activation or at any subsequent time. You grant MawaddahMatrimony.com the right to use your information including but not limited to your pictures, photographs, username, age, marital status, religion, ethnicity and location provided to the website to promote, market and advertise MawaddahMatrimony.com everywhere and anywhere online or offline.

You grant MawaddahMatrimony.com the right in its sole discretion to copy and transfer your entire profile, or portions thereof, and all its content, including text, pictures, photographs, personal description, and any contact information, to any affiliate or related or partner sites of MawaddahMatrimony.com and to post such content on different pages of the site at the sole discretion of MawaddahMatrimony.com.

 

Monitoring Policies and Practices

 

MawaddahMatrimony.com is extremely committed to making the use of our site a safe, secure, comfortable, and ‘Halal’, and pleasant experience for all of our members. In order to achieve this, MawaddahMatrimony.com reserves the right to strictly and closely monitor, either at random, or selectively, all member correspondences and activity within the site. This includes all communication and activity sent or received through the website.

 

Membership Types

 

Full Access Membership: At MawaddahMatrimony.com, there is only one single level of membership that has full access to all the features and functionality of the site. This way, there is no confusion, and no annoying limitations associated with varying membership levels. As a “Full Access Member”, a member is able to perform all functions of the site incuding the following: create their profile, use all the search options, express interest in other members, and send messages to other members. In addition, to reduce the risk of spam, MawaddahMatrimony.com limits the number of daily messages that any member can send. The number of messages allowed to be sent by a member can be increased or decreased at any time at the sole discretion of MawaddahMatrimony.com, but will never be less than 20 allowed messages per day. Finally, a member can “block” another member if needed, and “Report Abuse”. In order to use any of the features of this website, a visitor must first become a “Full Access Member”. A visitor cannot perform any searches or view any of the members on the website until first becoming an approved “Full Access Member”.

 

Purchased Memberships Terms and Conditions

 

MawaddahMatrimony.com Compliance with OFAC Laws and Regulations

 

MawaddahMatrimony.com fully complies with OFAC laws, policies, and regulations. MawaddahMatrimony.com does not accept payments from members located in foreign countries for which OFAC sanctions are in place. This includes but is not limited to credit card transactions, payment by check, ACH transfer, wire transfer, money orders, cash or gift certificates. At the present time, these countries are: Belarus, Cuba, Democratic Republic of Congo, Federal Republic of Yugoslavia & Serbia, Iran, Iraq, Ivory Coast, Lebanon, Liberia, Libya, Myanmar/Burma, North Korea, Somalia, Sudan, Syria, Ukraine, Yemen, Zimbabwe. This list may be modified according to the latest updates available from OFAC.

 

Membership Purchase

 

Unless a promotional discount applies, generally a member pays $8 per month, or $21 for 3 months, or $40 for 6 months for membership fees. At this time, membership is not automatically renewed, hence membership fees are NOT automatically recharged.

MawaddahMatrimony.com is constantly reviewing the price of purchased membership. MawaddahMatrimony.com may, in its sole discretion, adjust the price upwards or downwards at any time.

Members may pay for membership fees online with a credit card or electronic check, or through PayPal.

 

Recurring Payment Policy and Cancellation of Paid Subscription

 

Membership is NOT automatically renewed, and hence membership fees are NOT automatically recharged. This gives full control to the member regarding if/when they would like to pay to extend their membership. If membership period does expire, the member’s profile goes into a “Temporarily-Deactivated” state, where the member can successfully login to the website, but cannot send/receive any interests/messages. They must pay and extend their membership to be in “Ready” state, in order to make use of the functionality of the website. If members have NOT logged into their accounts for 3 or more months, Mawaddah Matrimony has the right to permanently de-activate their profiles, and delete those profiles.

Cancellation of paid subscription may be done at any time, and is 100% self administered. To cancel membership, simply click the “Delete My Profile” link from your member dashboard page.

 

Refund Policy

 

MawaddahMatrimony.com will only make refunds if the refund policy is strictly adhered to as described below.

Initial Payment or Membership Renewal Payments: All payments made through PayPal have a 24 hour time limit from the time of payment for a full refund. All payments made through credit cards have a 24 hour time limit from the time of payment for a full refund. Any request for a refund must be received (in writing by email) within 24 hour from the time that payment is made. No portion of your payment is refundable should you decide not to use the service and inform us after 24 hour from buying the membership. Mawaddah Matrimony is committed to providing superior customer service and guaranteed satisfaction, and therefore we reserve the right to make exceptions on a case by case basis, to award refunds in some cases that go beyond the 24 hour time limit.

Any refunds issued will be processed and completed within 5-7 business days of initial refund request.

Stolen Cards and Fraudulent Use of Credit Cards

 

MawaddahMatrimony.com takes credit card fraud extremely seriously. Realization that any member has used a stolen or fraudulent credit card will result in the notification of the appropriate law enforcement agencies, and immediate locking/suspension/deletion of the member’s account.

 

Email System Terms of Use

 

MawaddahMatrimony.com provides to its members a proprietary email system with the latest communication technology available on the internet. Use of the MawaddahMatrimony.com email system is permitted for all “Full Access Members”.

The MawaddahMatrimony.com email system will not be used for inappropriate contact with other members. MawaddahMatrimony.com determines in its sole discretion what constitutes inappropriate contact, which includes but is not limited to:

Emails that include pornographic material, pictures, text, words and any other pornographic content, implied or explicit.

Emails promoting harmful or criminal thoughts, intent or action.

Emails containing or advocating any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, and any illegal or immoral acts.

Unsolicited mass mailings, junk mail, spam mail and chain letters.

Emails promoting or soliciting commercial activity including advertising and selling of any product or service, including joining or acquiring membership in any other website.

Emails soliciting money from anyone you contact through the site and engaging in any financial or money transfer arrangement with anyone that you contact through the site.

 

Limit on number of messages

 

MawaddahMatrimony.com imposes a limit on the daily number of messages that any member can send. This is to control spam and to ensure that no single member on the site can access an unreasonably large number of members with inappropriate messages or content in a short period of time. The current maximum number of daily email messages that any member can send is 20.

MawaddahMatrimony.com reserves the right, in its sole discretion, to increase or to decrease the number of daily permitted emails. Members are urged to review this section on a monthly basis to determine if any adjustments in the number of daily permitted emails have been made. IF YOU DO NOT AGREE WITH THIS POLICY OF A DAILY LIMIT ON NUMBER OF EMAILS PERMITTED, PLEASE DO NOT SIGN UP FOR MEMBERSHIP.

Violating the Email system Terms of Use, regardless of your membership status, will result in the immediate cancellation of your membership and the immediate deletion of your profile. No refunds will be issued to deleted members.

 

Unpredictability of Email reply Rate

 

Some members that you send an email message to may not respond to your email message. Although this can be quite frustrating, it could be due to a number of factors. The member you are trying to reach may be talking to other members and is not interested in speaking to someone else at this time. The member may also elect not to respond to you because they are not interested in your profile or they do not see a picture in your profile, or don’t find you a good match.

To improve your email reply success rate, it is important that you have a well written profile with good grammar. It is important that you upload a good presentable picture of yourself. It is also important that your email to the member be interesting, polite, informative and pleasant to read. Failure to do the above will almost certainly result in less than satisfactory email reply results.

It is important for you to note that just because a member sent you an email message, it does not guarantee that the member will answer your reply email message to them. This site is extremely active and people meet other people very quickly. Our best advice is for you to reply immediately to any email message that you receive before the sending member loses interest and /or moves on to the next member that interests them.

 

Agreement to Receive Notifications and Other Communications

 

MawaddahMatrimony.com reserves the right to send electronic mail to you and to other members. MawaddahMatrimony.com reserves the right to contact you and your Wali/Parent by phone as needed. The purpose of this communication includes but is not limited to:

Inform you of any change to the status of your membership.

Inform your Wali/Parent about your decision to join the website, and re-verify your permission (if we feel the need to).

Inform you about contacts or interests in your profile from another member.

Inform you of any modifications to this Agreement or of any additions or changes to the site's service.

Inform you of other member profiles that may represent a suitable match to the selection criteria stated in your profile.

Provide information to you regarding our affiliate or partner sites or upcoming events.

Inform you about any MawaddahMatrimony.com related products or services.

Provide you with information about any item that we think, in our sole discretion, may be of interest to you.

 

Proprietary Information

 

MawaddahMatrimony.com asserts full copyright protection in all content published on the website by our partners, our members, and other users. You explicitly agree that you will not copy, modify, or distribute any of such information without the express written consent of the original owner of the content and Mawaddah Matrimony, such as pictures, photos, text, etc.

 

Terms of Use Modifications

 

MawaddahMatrimony.com may periodically modify this agreement. It is your sole responsibility to review this agreement at least on a monthly basis to determine if any of the modifications are unacceptable to you. If any subsequent modifications are deemed unacceptable, you must immediately discontinue use of the site. Your login subsequent to reviewing any modifications constitutes a binding acceptance by you of any and all modifications to the Agreement.

 

Acknowledgement and Acceptance

 

Before you proceed to use the services of MawaddahMatrimony.com, or to access any links from MawaddahMatrimony.com site or any affiliated sites, you hereby certify and attest that you have carefully read, understand and agree to ALL the terms and conditions outlined in this Terms of Use document. If you do not understand or agree to each and every item in this Terms of Use document, you agree not to use our service, and you will not login to the MawaddahMatrimony.com site at any time.

 

Contact Information

 

You may contact us by e-mail at support@MawaddahMatrimony.com. We can also be contacted at our corporate address:
Mawaddah Matrimony
Glendale Heights, IL 60139, USA
Tel: 630-665-3612.